Payment Policy
Last Updated: July 21, 2025
This Payment Policy outlines the accepted methods of payment, billing terms, currency, security measures, and other important information regarding payments for purchases made on VogueHill (“we”, “our”, or “the Site”). By placing an order at www.voguehill.shop, you agree to the terms outlined below.
Accepted Payment Methods
At VogueHill, we aim to provide secure and flexible payment options. We currently accept the following methods:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: With Visa or MasterCard logo
- Digital Wallets: Apple Pay, Google Pay
- Other Methods: Depending on your region, additional local payment options may be available at checkout
We do not accept cash, checks, or money orders.
Payment Processing
All payments are processed in USD ($) unless stated otherwise at checkout.
- Your card or payment method will be charged immediately after the order is placed and confirmed.
- You will receive an order confirmation via email once the payment is successful.
- If your payment fails or is declined by your provider, your order will not be processed.
Our payments are securely processed using encrypted, PCI-compliant gateways. We do not store your credit card details on our servers.
Order Verification
For your protection and to prevent fraud, some orders may require additional verification. In such cases:
- We may contact you via email to confirm details related to your billing or shipping information.
- Orders may be delayed or canceled if the required information is not provided or verified.
- If we are unable to verify your payment, the order will be canceled and refunded (if applicable).
Taxes and Duties
- U.S. Orders: Applicable sales taxes are calculated at checkout based on your shipping address.
- International Orders: VogueHill is not responsible for any import duties, customs fees, or local taxes. These charges may be collected by your local authorities and are the responsibility of the customer.
Please check with your country’s customs office for more information on additional charges before placing your order.
Billing Disputes
If you believe you have been billed incorrectly:
- Please contact our support team at help@voguehill.shop within 7 days of the billing date.
- We will promptly investigate the issue.
- If an error is found, we will issue a refund or correction as necessary.
Chargebacks initiated without prior communication may delay resolution. We encourage you to reach out to us first for a quick and fair response.
Refunds and Cancellations
Please refer to our Return & Refund Policy for details on eligible refunds and how they are processed.
- Approved refunds are issued to the original payment method only.
- Refund processing time may vary by provider but typically appears within 10 business days after approval.
Security and Privacy
We take your security seriously:
- All payment transactions are encrypted using SSL (Secure Socket Layer) technology.
- Payment information is handled securely and in compliance with industry standards.
- We do not store your full payment details on our servers.
For more information on how we handle your data, see our Privacy Policy.
Need Help?
If you have any questions or issues regarding payments, feel free to reach out to our customer support team.
📧 Email: help@voguehill.shop
💬 Live Chat: Available 24/7 on our website
More Information
Business Name: VogueHill
Chat Support: 24/7 Live Chat Available
Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)
Email: help@voguehill.shop
Phone Number: +1 (312) 761-5310
Business Address: 10134 S Charles St, Chicago, Illinois 60643, United States
