Privacy Policy

Last updated: July 21, 2025

This Privacy Policy describes how VogueHill (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from www.voguehill.shop (“the Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a visitor, customer, or any individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the terms of this policy. If you do not agree, please do not use the Site or any related services.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for operational reasons. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site following any changes constitutes your acceptance of those changes.

How We Collect and Use Personal Information

To provide and improve our Services, we collect various types of personal information from different sources. The nature and amount of data depend on how you interact with the Site.

Information You Provide Directly

We collect information you provide directly through our Site, including:

• Contact Details: Name, email address, phone number, and address.
• Order Information: Billing and shipping details, payment confirmation, and order history.
• Account Details: Username, password, and security-related info.
• Customer Support Data: Any details you share when contacting our support team via email, chat, or contact forms.

Providing this information is voluntary, but required to access certain services like order processing or account creation.

Information We Collect Automatically

We automatically collect information about your interactions with the Site using cookies, tracking tools, and analytics. This “Usage Data” may include:

• Your IP address and browser type
• Device information and operating system
• Date/time of access
• Click paths and session behavior

This data helps us enhance performance, troubleshoot issues, and understand how users interact with our services.

Information from Third Parties

We may also receive information about you from third-party sources, including:

• E-commerce Platforms (e.g., WordPress/WooCommerce): For order fulfillment and account services.
• Payment Gateways: Secure processing of credit/debit card information.
• Marketing & Ad Partners: For personalized content and promotions.
• Analytics Providers: Site usage and traffic reporting.

How We Use Personal Information

We use your personal information for the following purposes:

• Order Processing & Delivery: To fulfill orders, manage returns, and communicate about transactions.
• Customer Support: Responding to inquiries, solving issues, and maintaining service quality.
• Marketing & Promotions: To send emails, newsletters, and show relevant ads (you can opt out anytime).
• Account Management: Creating, securing, and maintaining your user account.
• Security & Fraud Prevention: Detecting and preventing fraud or other unlawful activity.
• Service Improvement: Analyzing usage trends and improving user experience.

Cookies and Tracking

We use cookies and similar technologies for website functionality, analytics, and marketing. Cookies allow us to:

• Remember user preferences
• Track performance
• Provide personalized experiences

You can manage cookie settings in your browser. However, disabling cookies may affect the functionality of the Site. Learn more from WordPress’s Cookie Policy.

We also support the Global Privacy Control (GPC) signal to help you control how your information is shared.

How We Share Personal Information

Your personal information may be disclosed under the following circumstances:

We do not sell or share sensitive personal information unless required by law or with your explicit consent.

Third-Party Sites and Services

Our Site may link to external websites (e.g., social platforms, blogs, or ad partners). These sites operate independently and have their own privacy policies. We are not responsible for the content, security, or practices of third-party sites.

Children’s Privacy

VogueHill does not knowingly collect data from children under the age of 16. If we learn that we have collected personal data from a child, we will promptly delete it. Parents or guardians may contact us to request data removal.

Security and Data Retention

We implement security measures to protect your data. However, no system is 100% secure. We advise against sending sensitive information via unsecured channels (e.g., unencrypted email).

We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, and resolve disputes.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Access/Know: Request details on personal information we hold.
• Delete: Ask us to remove your data.
• Correct: Update inaccurate or incomplete data.
• Opt-Out: Stop receiving marketing emails via the “unsubscribe” link.
• Restrict Processing: Limit how we use your information.
• Portability: Request a copy of your data in a portable format.
• Withdraw Consent: At any time where consent is the basis of processing.

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling your request.

Complaints

If you have a concern about how we handle your data, please contact us first. You may also contact your local data protection authority if applicable.

International Users

We are based in the United States, and your data may be stored or processed in the U.S. or other jurisdictions. If you are located in the EU or another region with specific data transfer rules, we comply with lawful mechanisms such as Standard Contractual Clauses for cross-border data transfers.

Contact Us

If you have any questions or requests related to your privacy, please don’t hesitate to reach out:

📧 Email: help@voguehill.shop
🌐 Website: www.voguehill.shop
📍 Address: VogueHill (Online Store) – USA-based
💬 Live Chat: Available 24/7 on our website

More Information

Business Name: VogueHill

Chat Support: 24/7 Live Chat Available

Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)

Email: help@voguehill.shop

Phone Number: +1 (312) 761-5310

Business Address: 10134 S Charles St, Chicago, Illinois 60643, United States